Frequently Asked Questions About Security Services

Posted on 05 October 2025

Choosing the right security partner is a big decision for any business or event organiser. At Octagon Risk Management, we know that our clients often have questions—whether it’s about our services, our accreditations, or how we operate. To make things easier, we’ve put together answers to some of the most frequently asked questions about security services.

1. What types of security services do you provide

We offer a comprehensive range of security solutions, including:

Security guards (static and mobile)
Mobile patrols
Alarm response
Event security
Concierge security
Retail security
Door supervision
CCTV operators
Security consultancy & support services

Whether you need 24/7 protection for your business or dedicated event security, we can tailor our services to your needs.

2. What areas do you cover?

Although we’re based in the Midlands, we provide security services across the entire UK, including Leicester, Northampton, Derby, and Nottingham. No matter your location, we’re ready to help.

3. Are your security staff accredited?

Absolutely. Octagon Risk Management is an SIA Approved Contractor and holds ISO 9001 certification. All our security operatives are fully SIA-licensed, vetted, and trained to the highest industry standards.

4. How do you ensure reliability and flexibility?

We pride ourselves on our reliable, flexible, and effective approach. Our team is available 24/7, and we adapt our services to fit your requirements—whether you need long-term coverage, short-notice support, or bespoke solutions for unique events.

5. Can you provide security for large-scale events or specialist projects?

Yes! We have experience delivering security for everything from local business launches to major construction projects, including 24-hour manned security and dog handlers at an Amazon Fulfilment Centre. No event is too big or too small.

6. How do you assess what security I need?

We start with a free, no-obligation consultation to understand your risks, requirements, and goals. From there, we’ll recommend a tailored security solution and walk you through every step of the process.

7. What makes Octagon Risk Management different?

Our company was founded to raise the bar in client service and employee experience. We’re committed to transparency, clear communication, and delivering value—backed by industry-leading accreditations and a hands-on approach from our leadership team.

8. How do I get a quote or book your services?

It’s simple—just contact us by phone on 0116 235 8888 or visit our website to fill in a contact form. We’ll get back to you quickly to discuss your needs.

9. Do you offer emergency or short-notice cover?

Yes, we understand that urgent situations can arise. Our team is equipped to mobilise quickly and provide cover at short notice, ensuring your premises or event stays protected.

10. What sectors do you specialise in?

We work with a wide range of sectors, with particular expertise in warehousing, logistics, construction, retail, corporate, and events.

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