Quotation Request

Please fill out the below form and one of our experienced team will be in touch. Alternatively, you can call us on 0116 235 8888.

Healthcare Security

Healthcare security that protects staff and patients

Healthcare staff are there to help people, but too many receptionists, nurses and doctors now face abuse, threats and aggression at work. Add drug-related incidents, valuable equipment and buildings that are open to the public, and it’s no surprise that more surgeries, clinics and care providers are looking for security support.

At Octagon Risk Management, we provide healthcare security officers who understand that patients are often unwell, anxious or in distress. Our officers are trained in conflict management, focus on calming situations down before they escalate, and treat every patient with dignity, while giving your staff the confidence that someone has their back.

We look after healthcare settings across Leicester and the Midlands, including GP surgeries, clinics, pharmacies, private hospitals and care settings.

Quotation Request

Please complete our form for a free, no obligation quotation and one of our friendly experts will be in touch.

Security officer supporting a healthcare reception team

What our healthcare security officers do

  • A visible, reassuring presence on reception and in waiting areas
  • Supporting staff with challenging or aggressive patients and visitors
  • Conflict management and de-escalation
  • Managing access to staff-only and restricted areas
  • Patrols of the building, car parks and grounds
  • Opening up, locking down and alarm response
  • Clear incident reporting to support your staff safety records

Every officer holds a valid SIA licence and is screened to BS7858, and you’ll have a dedicated account manager who understands the pressures on your team.

Why choose us?

24 Hour Operation

24 Hour Operation

Fully Vetted Officers

Fully Vetted Officers

Long and Short Term Contracts

Long and Short Term Contracts

Continuing Professional Development

Continuing Professional Development

Personal Account Management

Personal Account Management

Complete Transparency

Complete Transparency

Frequently asked questions

Are your officers trained to deal with aggressive patients?

Yes. Our officers are trained in conflict management and focus on calming situations down and keeping everyone safe, using the least intrusive approach possible.

Can you provide security for just our busiest sessions?

Yes. Many surgeries and clinics only need an officer at their busiest times, such as Monday mornings or late clinics, and we can build cover around that.

Do you work with GP surgeries?

Yes. We provide security for GP surgeries and primary care settings, as well as clinics, pharmacies and private hospitals.

How much does healthcare security cost?

Every site is different, so we don’t publish a price list. The cost depends on the number of officers, the hours you need covered and the length of the contract. We provide a clear, no-obligation quotation with no hidden extras.

Are your security officers SIA licensed?

Yes. Every officer holds the correct SIA licence for the role and is screened to BS7858 before deployment.

We also provide security for construction sites, logistics and warehousing, hotels and hospitality, offices and commercial property, manufacturing and industrial, vacant and void property, student accommodation, schools, colleges and universities and solar farms and energy sites. See all the sectors we work in.

Get a healthcare security quote today

Call our friendly team on 0116 235 8888 for a no-obligation quote, or request a free quote for a same-day call back.

Looking for work as a security officer? Please visit our recruitment page to see our latest vacancies.